Hotel a South Shore

“The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY.”

“Inspite of that We checked in late, they did not clean our bedroom upon arrival, there were hairs all over the bathroom sink, dirty toilet seat, brown-looking stained sheets and the carpet was visibly not vaccumed , it was a very disappointing experience. We called front desk for a refund but they gave us another room upstairs that was more decent . ”

“When we first got there & cked into the room when we went up to the room it was terrible the floors were grimy that my shoes were sticking to the floor there was something red and white cream something I thought it was blood and sperm all over one of the lamp shades and the room smelled like a nursing home that hadn't been cleaned in 20 years it literally smelled like urine & cigso badly when you open the door the door couldn't even fully open because the floor was catching the bottom of the...

“tuff ”

“Everything was ok”

“Parked safely near our door. Very friendly staff. Comfortable bed and all we needed for restful one night stay. ”

“Great staff very friendly ”

“Parking was a challenge at times.”

“Absolutely loved it nice and clean friendly staff and the pool and hot tub was amazing!”

“Siamo stati a Portsmouth per il diploma di nostra figlia, che ha fatto un'esperienza da exchange student a Minford. Eravamo in 3, io, mio marito e mio figlio di 12 anni, abbiamo alloggiato in questo albergo per un totale di 5 notti, non consecutive, e per 2 volte siamo stati sistemati nella stessa stanza al 5° piano. Le stanze sono confortevoli, anche se i letti non sono un po' troppo morbidi per i nostri standard. Abbiamo utilizzato la piscina e la sala fitness e abbiamo trovato tutti gli...

“First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience...

“All was great except stained sheets in our room. Too late to ask for a change but staff and rest was great. ”

“The largest beautiful the view is beautiful. The rents were very clean and the breakfast was hot and had a good variety. The food was good. We had a lovely stay.”

“Pulled up to girl yelling cussing and smoking in her robe in parking lot, turns out was the receptionist. Get to room the toilet had pee in it, a key was on the floor under door from someone else soap on the floor from someone else and trash in room from others. Next day same car from the worker and her (husband?)were parked under overhead covering. Both looked like havent showers in a week or more. They also had a teenage son walking around lobby no shoes. Place was gross. Food was in a...

“Room was clean but it needed a lot of updates holes in the wall shower curtain nasty, and noisy probably would not stay here again”